Emergencies are the truest test of any contractor. Superior built our reputation in Paterson and Passaic County on what happens at 11pm on a Sunday — when most companies route you to voicemail.
Our emergency line is staffed around the clock. You'll speak to a real person, get an honest ETA, and see a named technician at your door — not a subcontractor reading from a script.
Burst pipes, sewer backups, no-heat in a freeze, total AC failure in a heat wave, gas smell, water heater leaks — we triage on the phone, stabilize fast on-site, and follow up with a written plan if more work is needed.
What you get
- 24/7/365 live phone support
- 60–90 min target response in Paterson area
- Named, in-house technicians
- Stabilize first, written plan second
- Transparent emergency pricing
- 1-year warranty on repair work
When to call us
- Active leak, burst pipe, or flooding
- No heat in winter / no cooling in heat wave
- Sewer backup or strong sewer smell
- Gas smell — call us AND your utility
- Water heater leaking or no hot water